kd88 Privacy Policy

kd88 (referred to in this policy as "kd88", "we", "us", or "our") is the operator of the online gaming platform accessible at kd88.im. kd88 is an internationally operated gaming entity providing online casino and sports betting services to players in Bangladesh and other eligible markets.

For the purposes of this Privacy Policy, kd88 is the data controller responsible for the personal information collected from players who register and use the kd88 platform. If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact our support team:

kd88 collects personal data from players through several channels: directly when you register and use the platform, automatically through your device and browser interactions, and from third-party payment providers in connection with deposit and withdrawal transactions. The categories of personal data we collect are set out in the table below.

2.1 Special Category Data

kd88 does not intentionally collect special category personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where strictly required by applicable law or KYC compliance obligations. If such data is incidentally received, it is treated with the highest level of protection and is not used for any purpose beyond the legal requirement that necessitated its collection.

kd88 uses the personal data we collect for the following purposes, each of which is supported by a legitimate legal basis:

3.1 Account Registration and Management

We use your registration data to create and maintain your kd88 account, authenticate your login sessions, and communicate with you regarding account activity. This processing is necessary to perform the contract between you and kd88.

3.2 Identity Verification (KYC)

We use your KYC identity and address documents to verify that you are who you claim to be, that you are at least 21 years of age, and that your payment accounts are registered in your own name. This processing is required to comply with our legal obligations as a responsible gaming operator.

3.3 Payment Processing

We use your financial data to process BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. This processing is necessary to perform the contract and to comply with financial due-diligence obligations.

3.4 Platform Security and Fraud Prevention

We use technical data, gaming activity data, and financial data to monitor for suspicious activity, detect and prevent fraud, multi-accounting, bonus abuse, and unauthorised access to player accounts. This processing is in kd88's legitimate interest in maintaining a fair and secure platform.

3.5 Responsible Gaming Compliance

We use gaming activity data and account data to monitor player behaviour for signs of problem gambling, enforce self-exclusion and deposit limit preferences, and fulfil our responsible gaming obligations. This processing is in the legitimate interest of player welfare and platform integrity.

3.6 Customer Support

We use communications data and account data to respond to your support queries, resolve disputes, and improve service quality. This processing is necessary to perform the contract and is in our legitimate interest in maintaining high service standards.

3.7 Marketing Communications

Where you have provided your consent, we may use your contact details and gaming preferences to send you personalised promotional offers, bonus alerts, and news about new games and seasonal events (such as Eid promotions, BPL cricket season offers, or Pohela Boishakh specials). You may withdraw this consent at any time by adjusting your notification preferences in your account settings or by contacting [email protected].

3.8 Analytics and Platform Improvement

We use aggregated and anonymised technical and gaming activity data to analyse platform usage trends, improve game offerings, optimise website performance, and develop new features for Bangladesh players. This processing uses data in a form that does not identify individual players.

kd88 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. The cookies used by kd88 fall into the following categories:

You can control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain features of the kd88 platform from functioning correctly, including your ability to log in and access your account.

kd88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the minimum personal and financial data necessary to process your BDT deposit and withdrawal transactions securely.
• KYC and Identity Verification Partners: Third-party identity verification services may receive your KYC documents to assist with age verification, identity authentication, and fraud screening. These partners are contractually bound to process your data only for verification purposes.
• Game Software Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and anonymised player identifier to facilitate game loading and fair-play auditing. They do not receive your full name, contact details, or financial data.
• Legal and Regulatory Authorities: kd88 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or legal process. We will notify you of such disclosures where permitted by law.
• Corporate Transactions: In the event of a merger, acquisition, or sale of kd88's business or assets, player data may be transferred to the acquiring entity as part of the transaction, subject to the acquiring entity's commitment to honour this Privacy Policy.

kd88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following general retention periods apply:

• Active account data (registration, KYC, financial, gaming activity) is retained for the duration of your active account relationship with kd88.
• Transaction records (deposit and withdrawal history in BDT) are retained for a minimum of 5 years from the date of the transaction to comply with financial record-keeping obligations.
• KYC identity documents are retained for a minimum of 5 years from the date of account closure or last transaction, whichever is later.
• Communications data (support chat transcripts, emails) is retained for 2 years from the date of the communication, unless the matter relates to an ongoing dispute or legal proceeding.
• Marketing consent records are retained for 3 years from the date consent was given or last renewed, to demonstrate compliance with consent obligations.
• Technical and analytics data is retained in anonymised or aggregated form for up to 36 months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with kd88's internal data disposal procedures.

As a kd88 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We aim to respond to all valid requests within 30 days.

• Right of Access: You may request a copy of the personal data kd88 holds about you, along with information about how it is used and shared.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you. For registration data, you may also update certain fields directly within your kd88 account settings.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records (see Section 6).
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to our processing on legitimate interests grounds.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format where processing is based on your consent or on contractual necessity.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of kd88's legitimate interests, subject to our demonstrating compelling grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to your withdrawal.

kd88 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include, but are not limited to:

• 256-Bit SSL/TLS Encryption: All data in transit between your device and the kd88 platform is encrypted using industry-standard Secure Sockets Layer / Transport Layer Security protocols.
• Password Hashing: Account passwords are never stored in plain text. kd88 uses strong cryptographic hashing algorithms to store password credentials securely.
• Access Controls: Access to systems containing personal data is restricted to authorised kd88 personnel on a strictly need-to-know basis. All internal access is logged and audited.
• Firewalls and Intrusion Detection: kd88's servers are protected by enterprise-grade firewalls and intrusion detection systems that monitor for and respond to anomalous activity in real time.
• Regular Security Reviews: kd88 conducts periodic internal security reviews and engages qualified third-party specialists to perform vulnerability assessments of the platform.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, kd88 will notify affected players promptly in accordance with applicable legal requirements.

The kd88 platform is strictly intended for adults aged 21 years and above. kd88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data concerned, and return any funds held in that account in accordance with our Terms & Conditions.

If you have reason to believe that a minor has registered a kd88 account, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.

The kd88 platform may contain references to third-party payment services (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). When you interact with these services, you do so subject to their own privacy policies and terms of service. kd88 is not responsible for the data practices of third-party services and encourages you to review their privacy policies independently before sharing personal data with them.

kd88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players by email to the address on their kd88 account and by posting a prominent notice on the platform. The effective date at the top of this page will be updated to reflect the date of the most recent revision.

Your continued use of the kd88 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the updated policy, please stop using the platform and contact our support team to request account closure.